Waiting for your SASSA R370 grant can feel stressful. But checking your status doesn’t have to be hard. Whether your name is on the list or payment is delayed, this guide shows you easy ways to stay updated and what to do next. Let’s break it down together!
What Is the SASSA R370 Grant?
The SASSA R370 grant, formerly R350, is a monthly support payment from the South African Social Security Agency for unemployed people, including citizens, asylum seekers, and refugees. It helps ease financial hardship
Why Checking Your SRD Status Matters
- Ensures you don’t miss a payment.
- Helps you know if the grant is approved, pending, or declined.
- Lets you spot issues like “bank details missing” early.
- Keeps you ready to act, like appealing if needed.
How to Check Your SRD Status – Step by Step
1. Official Website (srd.sassa.gov.za/sc19/status)
- Go to the official SRD status page.
- Enter your 13-digit ID number and your registered phone number.
- Click Submit.
- Your status will appear for each month.
Tip: Use the phone number you applied with to avoid errors.
2. WhatsApp (082 046 8553)
- Save 082 046 8553 in your contacts.
- Open WhatsApp and send a message like “Hi” or “Status.”
- Follow simple steps to check your SRD status.
3. USSD Codes (No Data Needed)
For older phones or no internet zones:
- Dial *134*7737#, or try *120*69277# or *120*3210#.
- Follow the prompts and enter your ID number.
- Your status appears right away.
4. Moya App (Data-Free)
- Download the Moya App (Android or iOS).
- Open the “SRD Grant” section in the app’s discovery menu.
- Enter your ID and phone number to check your status—without using data.
5. Call Center or SMS
By Phone Call:
- Dial 0800 60 10 11.
- Follow instructions and share your ID to get your grant status.
By SMS:
- Send message:
STATUS <space> your_ID_number - Send it to 32555.
- You’ll get your grant status by SMS.
What Your SRD Status Means
- Approved: Your payment will be processed soon.
- Pending: Still being reviewed. Check again in 24–48 hours.
- Declined: Your application didn’t go through. You can appeal.
- Bank Details Pending: You need to submit or update your banking info.
- Reapplication Required: You may have missed the reconfirmation step.
What to Do If Your Status Is Declined
- Visit the official appeals page (srd.sassa.gov.za/appeals).
- Enter your ID and phone number.
- Select the month you want to appeal.
- Choose the reason and upload documents if needed.
- Submit—review takes around 30–90 days.
Extra Tips & Important Info
- Keep your banking details up to date—especially if status says “Bank Details Pending.”
- Know the difference: R350 became R370 in April 2024.
- The grant has been extended until March 2026, but may change.
- SASSA will never ask for bank PINs or card details. Be cautious of fake messages.
(FAQs)
Q: How often should I check my SRD status?
A: Once a month, and again if it’s still pending.
Q: What if I don’t have a bank account?
A: You can collect your grant with a SASSA card or at stores like Shoprite, Pick n Pay, or Boxer.
Q: Is reconfirmation still required every three months?
A: No—SASSA now automatically reviews your eligibility each month.
Q: Can I change my registered phone number?
A: Yes—visit srd.sassa.gov.za/sc19/contact to update your details.
You don’t have to feel stuck waiting for your grant. Use the website, WhatsApp, USSD, Moya App, call, or SMS to check your SRD status quickly. Keep your info updated, appeal when needed, and stay confident—you’re in control of your grant journey.
